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QUE TECH

Are you still using a LED board queue management system? It's high time to make a change. Refulgence offers a simple Queue management application for your business. What's the big deal? Yes you should have asked this question. Que-tech comes with a smart display system where the system output is viewable in a TV display along with voice facility. Interesting? Wait! We have more good news. You can use the same TV and display your advertisement and information videos along with the token numbers.

Application uses a smart logic and can be easily customizable to any type of service industry like Banks, service centers, travel agencies etc.

Take a look at the features

  • Easy to use Customer interface linked to simple token dispenser in the form of a thermal printer
  • Multiple Counter facilities
  • Multiple Services Integration
  • Interface for Audio and Video display systems to the customers
  • Provision for managing 'Missed Queue': If a customer is not available when the number is called, system will manage the same and put it in Unattended Queue to service the customer subsequently.
  • Provision for Ad-serving: Refulgence understands the need of effective marketing. The display interface has been designed with scientific approach to provide place holders for 'ad – serving', which you can effectively use for marketing campaigns without disturbing the queue system.
  • Value added Reporting: Que-tech provides a host of reporting options to enhance and improve the quality of your services. These are just some of them – servicing time, counter-wise performance, peak hours monitoring etc.
  • Facility to connect with external programs like ERP or CRM